We, IIJ Global Solutions Vietnam Co.Ltd., take your privacy seriously. This Privacy Policy aims to inform you of how we collect, use and retain your personal data in accordance with the regulations applicable to your privacy protection. We will amend and update this Privacy Policy from time to time. You can obtain the latest version at this URL, namely: https://vn.iij.com/en/privacy-policy

1. Definition of Personal Data
   In this Privacy Policy, personal data means any data relating to an identified or identifiable individual.

2. Collection, Use and Retention of Personal Data and Purpose
   With your interacting with this website and otherwise communicating with us, or from a third party, we collect, use and retain the following categories of your personal data for the respective purposes:

   • (a)your IP address and other information about your terminal equipment, like OS, web browser, by logging your access to our website, in order to monitor the proper function of our website, to detect and prevent any unlawful, fraudulent access and protect security of our service, and to improve the quality and performance of our service on this website. The IIJ Group stores the access log of our website in accordance with the applicable regulations on storage of data for fiscal or commercial purposes and, furthermore, it only retains personal data for as long as it is necessary to fulfil the purpose pursued;
   • (b)your web browser’s unique ID and your interaction with our website by setting HTTP cookies on your web browser, in order to provide you with better web experience, e.g. remembering your language preference, to obtain insight that helps us improve the quality and performance of our service on our website, and to personalize advertising shown to you according to your interest. We keep these data until you opt out of our setting cookies by setting your preference as described in our Cookie Policy; and
     

     Cookie Settings

   • (c)your inquiries, request, complaint or any other communication to us, your name, email address and other information you provide us in such communication and our response thereto, in order to provide you with our service or useful information you request from us. We retain record of communication with you in accordance with the applicable regulations on storage of data for fiscal or commercial purposes after we eventually close each incident and, furthermore, it only retains record of communication for as long as it is necessary to fulfil the purpose pursued. In case you include personal data of any third party in such communications, we assume that you have obtained consent from such third party to your providing us with such personal data.

3. Your Consent
   We assume that by browsing our websites you consent to our collecting, using and retaining your personal information as described in 2(a).We assume that by voluntarily sending your communication to us you consent to our collecting, using and retaining your personal information as described in 2(c).If you would like to receive all the functionalities of our websites, please consent to our setting of the cookies on your web browser for the purposes described in 2(b). You can know about the details the cookies, or wish to change your cookie setting, please go to our Cookie Policy here.

   Cookie Settings

4. Disclosure
   We may disclose your personal data to the following entities:

   • (a)our contractors that assist us in operating our service on this website;
   • (b)our group companies where it is necessary to respond to your request; or
   • (c)competent public authorities where we are obliged to disclose your personal data pursuant to any statutory obligation, we are subject to.

   If we disclose your personal data to any other entity, we ask your prior consent thereto

5. Protection of Personal Data
   We undertake to protect your personal data by keeping in place reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

6. Rectification of Personal Data
   We, if requested by you to make any rectifications to all or a part of your personal data retained by us, will examine your request within a reasonable time period, and, based on the examination, we will carry out the rectifications of your personal data to the reasonable extent necessary to fulfill the intended purpose of your request

7. Inquiry and Complaint
   If you have any inquiry or complaint about how we collect, use, or disclose your personal data, please contact us:

   Privacy Manager
   IIJ Global Solutions Vietnam Company Limited

   Email: info_vn@ap.iij.com
   Phone: +84-24-6296-1211

   Privacy Policy for EEA(European Economic Area) customers and users
   Please refer to the  IIJ Group Global Privacy Policy.